Dozens of foreigners have praised the efficiency of Khanh Hoa provincial police as they assist in registering Level-2 digital identification accounts. A French national shared, "The process was clear and took less than 10 minutes to complete."

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Granier Pierre Maria (left, French nationality) completes Level-2 digital ID registration. Photo: Xuan Ngoc

In recent days, the Immigration Department headquarters of the Khanh Hoa Provincial Police at 47 Ly Tu Trong Street has welcomed scores of foreign residents to process Level-2 digital IDs. These efforts are part of a 50-day campaign aimed at issuing digital identification for foreigners.

Officers and translators have been on duty early each day to guide applicants through the required steps, including facial photography, fingerprint collection, mobile number verification, and email confirmation. On average, the unit handles 30 to 50 cases daily.

Granier Pierre Maria (78, French nationality) was among the first to complete the procedure. At the registration desk, he received step-by-step assistance from officers, including facial scanning, fingerprinting, verifying his Vietnamese phone number, and confirming his personal email address.

Living in Nha Trang for over a decade after marrying a Vietnamese woman, Granier shared, “My wife saw a post in a community group and urged me to register. The process was straightforward and quick, with helpful staff. It was all done in under 10 minutes.”

Similarly, Takahashi Hiroyuki, director of a Japanese firm in Khanh Hoa, was brought by his assistant to register for the ID. A resident since 2016, Takahashi holds a valid two-year work permit and temporary residence card.

“The digital ID account is very useful. It simplifies tax, banking, and insurance procedures. The officers here are attentive, and the process is both efficient and effective,” he said.

Working weekends to serve the public

Lieutenant Colonel To Bich Ngoc, head of the Immigration Department of Khanh Hoa Provincial Police, told VietNamNet that since July 1, the department has been officially processing Level-2 digital ID applications for legally residing foreigners.

Currently, nearly 1,100 foreigners in Khanh Hoa hold valid temporary or permanent residence cards and qualify for the digital ID. Over 70% work in enterprises or industrial zones, while nearly 30% are individuals with Vietnamese spouses or children of Vietnamese descent.

To ensure the success of the 50-day campaign, the department has increased staffing and committed to working continuously, including weekends, to process applications.

The Level-2 digital ID allows foreigners to handle residency declarations, insurance registration, financial transactions, and access public services through the VNeID app, providing a secure and convenient platform.

According to Lieutenant Colonel Ngoc, the process is not without challenges. Some applicants lack a registered Vietnamese phone number (a mandatory requirement), or they use unregistered SIM cards or don’t have a personal email address. Police officers take time to explain and help them complete their files.

Ngoc emphasized that issuing Level-2 digital IDs to foreigners not only streamlines administrative procedures but also demonstrates Vietnam’s commitment to digital transformation. It helps foreign residents better integrate into the country’s economic and social life.

“We consider foreigners living and working in Khanh Hoa as part of the local community. Supporting them effectively contributes to building a modern, transparent, and friendly administrative environment,” he added.

Xuan Ngoc